This Privacy Policy describes how Very Stagey ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from verystagey.com (the "Site"), download or use our Very Stagey app, or otherwise engage with our services (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We'll always update the "Last updated" date and may notify you directly if required by law.
📥 What Information We Collect
1. Information You Provide Directly
When you use our Services, we may collect:
- Contact details (e.g. name, email address, phone number, shipping/billing address)
- Account information (username, password, preferences)
- Order details (items purchased, shipping method, payment confirmation)
- Customer support interactions (emails, messages, or support chats)
2. Information from the Very Stagey App
When using our show tracking app, we may collect:
- Account data (e.g. email, app activity)
- App usage data (e.g. shows added to your watchlist, search history)
- Anonymous technical data (device type, OS version, general location)
📊 We may also collect and use aggregated, anonymous data from the app to analyze theatre trends (e.g. most tracked shows, popular genres, user engagement by region). This data does not identify you personally and may be used in reports or shared with third parties, including theatre companies, to help improve audience insights and marketing strategies.
3. Automatically Collected Usage Data
Like many websites and apps, we automatically collect data using cookies, web beacons, and similar technologies, such as:
- IP address
- Browser/device type
- Site pages visited
- App session duration and actions
You can manage cookies through your browser settings. Blocking cookies may affect your experience on the Site.
🎯 How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Provide customer support
- Power and personalize your app experience
- Improve our products and services
- Prevent fraud or misuse
- Send marketing communications (with your consent)
- Generate and share anonymous reports for business, academic, or commercial purposes
🚫 Do We Sell Your Personal Information?
No. We do not sell your personal, identifiable information.
We may share anonymous, aggregated app usage data with theatre professionals and companies for research and business purposes. This data does not identify you and is used to help the industry better understand audience trends.
📲 Sharing Your Information
We may share information with trusted partners in order to deliver the services to you, such as:
- Shopify (store platform)
- Payment processors (e.g., Stripe, PayPal)
- App hosting services
- Customer support platforms
All partners are required to keep your data secure and only use it for the purposes we define.
🔐 Data Security & Retention
We implement industry-standard security measures to protect your data. While no system is 100% secure, we do our best to prevent unauthorized access.
We retain your information as long as necessary to provide the Services, fulfill orders, comply with legal obligations, or until you request deletion.
🧒 Children's Privacy
The Site and App are not intended for children under 13 (or under 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe your child has provided personal data, please contact us and we'll delete it promptly.
🌍 International Users
Your data may be transferred and processed outside your country of residence, including in the UK, US, and EU. We ensure appropriate safeguards are in place for international data transfers.
🧾 Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your data
- Correct or delete your data
- Opt out of marketing or targeted advertising
- Restrict or object to processing
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
You can exercise these rights by contacting us at verystagey@gmail.com.
📬 Contact Us
If you have questions or want to exercise your rights under this Privacy Policy, please email us at: